Consumer Goods & Retail
Consumer Experience
FMCG | Quick Service Restaurant | Food & Beverages | Apparel & Footwear | Online Store |
Who We Serve
Experience economy
Experience Economy
Shopping Experiences
Experience Economy
Consumers are increasingly making no distinction between what is online and offline. Consumers are demanding more from their everyday brand encounters.
AIPARS
Shopping Experiences
Experience Economy
AI-Powered Automated Retail Stores (AIPARS) are more visual, immersive and highly interactive.
Shopping Experiences
Shopping Experiences
Shopping Experiences
Mix of shopping and entertainment. Fully tailored content, customized messages.
Digital Supply Chain
Product & Brand Experience
Shopping Experiences
Lot-size-of-one sourcing & production. Cold Chain Compliance. Automate (GR in Store). Real-Time alerts (GR at DC). Reduction in damage & Waste
Product & Brand Experience
Product & Brand Experience
Product & Brand Experience
Individual Product design. Feedback and Continuous Improvement. Campaign (designed experience). Personalized Selling
Service Experience
Product & Brand Experience
Product & Brand Experience
Call Centre (empowered frontline). Mobile-Enabled Service Experience.
Manual and siloed data Less or no view of local demand Limited view of customer needs Anonymous sales data & anonymous customer Poor visibility to in-transit inventory High planning and logistics cost Huge volume of data, poor insights No customer value add
What We See Often
rethinking ground up
Customer Centricity
Customer Centricity
Customer Centricity
Serve the customer segment of one. Design experience/service to create hyperloyal customers. Pricing based on current trends and customer insights. Have in store today, what shoppers demand tomorrow.
Insights & Data
Customer Centricity
Customer Centricity
Driving revenue and loyalty with experience data. Deep data and predictive insights from every customer touchpoint - digital, physical, and social. Social insights, sentiment analysis, and 'search-data' to improve your assortment planning.
E2E Process Orchestration
Sell Smart & Sell Outcomes
Sell Smart & Sell Outcomes
Real-time consumer insights to internal, and external fulfilment teams, distribution centres, manufacturers, and suppliers. Real-time product delivery at a low cost. Drive efficiency in retail warehouse. Automate replenishment to consumer demand.
Sell Smart & Sell Outcomes
Sell Smart & Sell Outcomes
Sell Smart & Sell Outcomes
Turn stores into brand experiences. Digital technologies to create immersive simulations, targeted marketing, self-service, endless aisles, instant personalization.
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