Foundation Program | Practitioner Program | SQERT | EVA | RTM | QA | Baseline | Reporting & Monitoring | Communication Plan | MS Project Plan |
Managed Services | Development Services | Component Delivery | Staffing plan | Communication Plan | Estimation & Pricing | P& L | Risk Management | Cost-To-Serve |
Metric-driven Project Reporting | Planned Value | Earned Value | Actual Cost | Schedule Performance Index | Cost Performance Index | ATD | EPI | Productivity | Utilization |
Quality Management Plan | Quality Metrics | Quality Baseline | Integrating Quality with Project Plan |
Change Impact Assessment | Change Readiness Assessment | Change Management Plan | Communication Plan | Integrate with Project Management |
Create Business Case for a project | Identify Benefits | Validate Benefits | Enable Benefits | Realize Benefits |
Creating SOW | User scope | Geographic scope | Activity scope | Module scope | Functional scope | Technical scope | Inventorizing scope | RTM | LEAN |
Top-Down Estimation | Bottom-Up Estimation | Functional Estimation | Technical Estimation | Contingency & Risk Management | Integrating Rate Card with Staffing Plan |
Incident Management | Service Management | Change Management | Problem Management | Major Incident Management | SLA Definition | Ticket Workflow | Reporting & Monitoring | Service Credits |
Program Structure | Staffing Plan | Shared Services | Fractional FTE | Communication Plan | Governance | Dependency Management | Release Management |
Project Governance Plan | Engagement Plan | Managed Services | Component Delivery | Delivery Services | Program Structure | Communication Plan | Scope Management | Tools & Methods | Risk Management | Schedule & Cost Performance Management | Staffing Plan | Estimation & Pricing | P&L management | Cost To Serve |
Communication Plan | Risk Register | Issue Log | Risk Review Board | Contingency Plan |
Foundation Program | Practitioner Program | Systematic Innovation | Creative Imagination | Method of Focal Objects | Morphological Analysis | Problem Definition | Functions | Categories of Innovation |
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